Please, no, don't apologise. Help from an expert was what I was hopingfor, but didn't really expect. It stops responding, the cursor won't move and the screen unusually whites out. The bottom task bar is still there as well as the blue margin at the top of the screen. Sometimes I can click on another programme, but if I try to do anything in it (other than maximise or minimise) it will become non-responsive too. Sometimes after a while any buttons I have clicked suddenly catch up with me, as it unfreezes. Sometimes I eventually get the 'this programme in not responding' message. The programmes that seem to become non responsive most are Word and Outlook, or Word and Windows Explorer. Firefox usually doesn't. Yesterday Word slowed down so that I had to wait for the words I'd typed to appear on the screen, but that was caused by an Avast download. The odd thing is that they never used to cause slowness. I don't know if that is another symptom of the same, or whether the download was just a particularly big one. I do appreciate you taking the time to think about this. Thank you.
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Date: 2008-11-10 05:55 am (UTC)It stops responding, the cursor won't move and the screen unusually whites out. The bottom task bar is still there as well as the blue margin at the top of the screen. Sometimes I can click on another programme, but if I try to do anything in it (other than maximise or minimise) it will become non-responsive too. Sometimes after a while any buttons I have clicked suddenly catch up with me, as it unfreezes. Sometimes I eventually get the 'this programme in not responding' message. The programmes that seem to become non responsive most are Word and Outlook, or Word and Windows Explorer. Firefox usually doesn't.
Yesterday Word slowed down so that I had to wait for the words I'd typed to appear on the screen, but that was caused by an Avast download. The odd thing is that they never used to cause slowness. I don't know if that is another symptom of the same, or whether the download was just a particularly big one.
I do appreciate you taking the time to think about this. Thank you.